PSEG Long Island is urging its customers to be alert to payment scams this season. Customers should be cautious of callers who demand immediate payment via a prepaid card, and wary of phony utility workers showing up at their door to “check a problem.”
Phone scammers use scare tactics—threatening service termination if they do not receive immediate payment with a prepaid credit card. PSEG Long Island offers a number of payment options and would never require a customer to use one specific type of payment.
Door-to-door scammers use trickery, showing up at someone’s house dressed like a utility worker and say they need to “check a problem.” Often, after they gain access, they burglarize the home. PSEG Long Island customers should always ask for I.D.
When in doubt or if suspicious in any way, PSEG Long Island urges customers to call the number listed on their bill: 800-490-0025 and report scamming activity to their local police department.
—Submitted by PSEG-LI
