Recognized by audiences and performing artists as one of the most comfortable, friendly, and acoustically-inviting theatres in the greater New York metro area, the NYCB Theatre at Westbury presents a broad range of acclaimed performers geared to virtually every entertainment taste and interest. The venue has a rich and storied history that begins in 1956 when three partners, Frank Ford, Lee Guber and Shelly Gross, stepped out of car to inspect the underdeveloped industrial site that was to become the Westbury Music Fair.
The brilliant multi-colored striped tent was constructed in Chicago and the 1700 individual chairs sent from New England were chosen especially for comfort. The Westbury Music Fair became a reality on June 18, 1956 when the three entrepreneurs opened their first Westbury production. The show was ‘The King and I’ staring Charles Korvin and Constance Carpenter.
“Not a bad seat in the place!”
– Everyone
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[toggle title=”What are your box office hours?”]Monday thru Friday 12:30 to 5:30 Saturday 12:00 to 5:00 On show day, box office will be open half hour after start of show.[/toggle]
[toggle title=”Can I buy tickets to upcoming shows at the box office?”]Yes[/toggle]
[toggle title=”Can I buy tickets to upcoming shows at other venues at the Westbury box office?”]No[/toggle]
[toggle title=”If I leave the building during the show, can I return?”]All exits are final.[/toggle]
[toggle title=”Where should I park?”]Parking is onsite and is included in the price of the ticket. For an additional fee, VIP Parking is available.[/toggle]
[toggle title=”Does my child need a ticket to come with me to a show?”]All patrons need a ticket, regardless of age.[/toggle]
[toggle title=”How can I rent the theatre for a private event?”]Please contact Latasha Thomas-Jacobs at 516-247-5213 or email: Latasha.Jacobs@LiveNation.com[/toggle]
[toggle title=”Can I bring a camera to the show?”]Subject to artist wishes, video or recording devices, film or digital cameras are not allowed into the theatre unless prior clearance is obtained by the performer or their management.[/toggle]
[toggle title=”How do I get a photo pass or schedule an interview with the band?”]Please contact the publicist of the band.[/toggle]
[toggle title=”Can I bring food or drinks from home to the show?”]No outside food or beverage is allowed in the theatre.[/toggle]
[toggle title=”Can I smoke inside the theatre?”]Smoking is not allowed anywhere in the building.[/toggle]
[toggle title=”Is the theatre handicap/ADA accessible?”]Yes, the theatre is ADA accessible.[/toggle]
[toggle title=”What methods of payment are accepted for purchasing tickets at the box office?”]Amex, Mastercard, Visa, Discover[/toggle]
[toggle title=”What do I need to bring to pick up my Will Call tickets?”]The original charge card used to purchase the tickets and your photo ID.[/toggle]
[toggle title=”Can I purchase alcohol at the theatre?”]Yes. Please remember to bring your photo ID as you must be of legal age.[/toggle]
[toggle title=”What items are not allowed in the theatre?”]Do not bring: pets, alcohol, drugs, laser pointers, skates, wallet chains, spiked jewelry or belts, banners, backpacks, flyers, beach balls, Frisbees, fireworks of any kind or any outside food and beverage to any show. If you have any of the above items you will be refused entry into the building. To ensure the safety of all of our guests, all bags may be subject to search before entry.[/toggle]
[toggle title=”Can I bring a bag with me to the theatre?”]Small bags such as a ladies purse are allowed but are subject to inspection.[/toggle]
[toggle title=”Can I check my coat or bag at the theatre?”]The Lost & Found is located in the main office at the theatre or please call 516-334-0800 and press the Lost & Found extension on the automated directory.[/toggle]
[toggle title=”How can I get a job at the theatre?”]You may fill out an application for employment during regular box office hours: Monday – Friday 12:30-5:30.[/toggle]
[toggle title=”Is there an ATM at the Westbury?”]Yes.[/toggle]
[toggle title=”I have tickets to a show that was cancelled/postponed. What do I do?”]For cancelled shows refunds are available at your original point of purchase. If you bought your tickets through Live Nation or Ticketmaster you will receive an automatic refund. If your tickets were purchased at the Box Office you must return them during normal business hours. You will be refunded in the same manner you purchased your tickets.
If a show is listed as postponed, we encourage you to hold onto your tickets to use on the rescheduled date. If you are unable to attend a refund will be available at your original point of purchase.[/toggle]
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