Call 811, you are automatically connected to the New York one-call center, which collects information about your digging project. The one-call center then provides the information to the utility companies, who will send representatives to mark the locations of underground lines in the immediate vicinity of the planned work location with flags, paint or both. Once lines have been properly marked and your locate request becomes valid, you are free to carefully dig around the marked areas.
O’Connell added, “Installing a mailbox, building a deck, planting a tree or laying a patio are all examples of digging projects that need a call to 811 before starting.”
Every digging project, large or small, requires a call to 811. The depth of utility lines can vary for a number of reasons, such as erosion, previous digging projects and uneven surfaces. Utility lines need to be properly marked because even when digging only a few inches, the risk of striking an underground utility line still exists. The call must be made whether you are hiring a professional or planning to do the job yourself. Striking a single line can cause serious injuries as well as outages, resulting in repair costs and fines.
Additional information, including a damage prevention booklet on safe excavating practices and the protection of underground facilities, can be found online at http://newyork-811.com/ .